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You’ve got questions; we’ve got answers. Read on to learn more about how to get the most out of your banking experience.
We support Microsoft Edge, Google Chrome, Mozilla Firefox and Safari. Our recommendation is that users of Digital Banking update to the latest version of their browser to ensure that the latest security patches are in place.
Make sure your Username and Password are entered correctly. If you need help resetting your password, contact us and ask to speak with the Digital Banking Team. Visit our Consumer User Guide for additional information.
You can update your address within Digital Banking. To update your address, log into Digital Banking, in the left side panel click Messages & Forms, click Choose a Form to Submit, click Change of Address and complete the form. For your security, a Customer Service Representative will reach out to confirm this request. Visit our Consumer User Guide for more information.
To sign up for Electronic Documents, you must be set up for Digital Banking. Log into Digital Banking and click the Documents button in the left side panel. Complete the Document Wizard to enroll. For more information about Documents visit our Consumer User Guide.
Alerts allow you to receive an email, text message, or push notification when certain criteria are met. Here are a few examples of the alerts you can create:
To create a new alert, edit or delete an existing alert log into Digital Banking and select Manage Alerts in the left side panel. Choose from the standard alerts or create a custom alert that suits your needs. Visit our Consumer User Guide for more information.
Secure messages provide you with a safe and direct line of communication to us 24 hours a day. To send a secure message, log into Digital Banking and click Messages & Forms in the left side panel. Under Contact Support click New Request and complete the form. Visit our Consumer User Guide for more information.
You can set up one time or recurring transfers to your internal accounts. To transfer funds, log into Digital Banking and click Move Money in the left side panel then choose Start a New Transaction. Visit our Consumer User Guide for more information.
View transaction history from all of your accounts on the Accounts page within Digital Banking. Click on an account to display your account transaction history. Visit our Consumer User Guide for more information.
Bill Pay allows you to stay on top of your bills and quickly manage them by sending payments to companies. To enroll in Bill Pay, log into Digital Banking and click Move Money in the left side panel then click Enroll in Bill Pay. Visit our Consumer User Guide for more information.
Stop payments prevent pending written checks from being processed. To create a stop payment, log into Digital Banking and choose the account for which you would like to place a stop payment. Under Account Services click Stop Payment and complete the Stop Payment Request. Visit our Consumer User Guide for more information.
No, there are no fees to download or use our mobile app. Check with your mobile service provider since message and data rates may apply.
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Download our mobile banking app from the Apple App Store or Google Play Store. Once installed, you can log in using your Digital Banking Username and Password.
Yes, you must use the same Username and Password. If you need help, contact us and ask for our Digital Banking Team or visit our Consumer User Guide for detailed instructions.
You can update your mobile number within Digital Banking. To update your mobile number, log into Digital Banking and click Manage Profile. Visit our Consumer User Guide for more information.
Within the mobile app you can view your account balances, transfer funds, pay bills and deposit checks.
You no longer need to visit a branch to deposit a check. Using the Mobile Deposit feature, you can upload images of the front and back of a check to deposit it into your account. You must have a working camera on your mobile device to deposit a check. Open our mobile banking app and tap the Deposit Checks tab. Visit our Consumer User Guide for more information.
Open our mobile banking app and tap Manage Profile. Follow the steps to set up the feature. Visit our Consumer User Guide for more information.
Personalize different alerts to be sent directly to your mobile device via text message, email or push notification. Visit our Consumer User Guide for more information.
Your business accounts are available through our Digital Banking portal. For more information about Business Digital Banking, visit our Business User Guide.
You can create new users with their own unique Usernames and Passwords. To create a new user, log into Digital Banking and click Manage Profile. Visit our Business User Guide for more information.
A wire transfer is a secure electronic transfer of funds between two banks. Domestic transfers typically process within 24 hours. Visit our Business User Guide for more information about sending wire transfers.
ACH transfers are bank to bank transfers that are processed through the Automated Clearing House Network. The ACH network allows financial institutions to batch process these transactions. Visit our Business User Guide for more information about sending ACH transfers.
To view transfers waiting for approval, log into Digital Banking and click the Wires tab to view wires waiting for approval or the ACH tab to view ACH transfers waiting for approval. Visit our Business User Guide for more information.
You can create several reports within Digital to keep track of payments, checks and transactions during a specified date range. To run a report, log into Digital Banking and click Reports. Visit our Business User Guide for more information.
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