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- Main: 603-893-3333
- Methuen: 978-682-1010
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FDIC-Insured - Backed by the full faith and credit of the U.S. Government
Sideview of office desk with laptop, glasses and other items
Formally known as Online Banking Agreement
Contents
I. Introduction
II. Accessing Your Salem Co-operative Bank Accounts through Digital Banking
III. Terms and Conditions
IV. Mobile Deposits
V. Bill Pay Service
This Digital Banking Access Agreement (“Access Agreement” or “Agreement”) for accessing your Salem Co-operative Bank accounts through Digital Banking explains the terms and conditions governing the Digital Banking Service and Bill Payment Service offered. By using the Bank’s Digital Banking Service, you agree to the terms and conditions of this Access Agreement and in addition to the other Account agreements you may have with us. This Digital Banking Access Agreement will be governed by and interpreted in accordance with Federal law and regulation, and to the extent there is no applicable Federal law or regulation, by the laws of the State of New Hampshire or Massachusetts. The terms “we,” “us,” “our,” “Salem Co-operative Bank,” “SCB,” and “Bank” refer to Salem Co-operative Bank. “You” refers to each signer on an account. The term “business days” means Monday through Friday, excluding Saturday, Sunday and Federal holidays.
Digital Banking can be used to access Salem Co-operative Bank accounts. The terms and conditions of the deposit agreement and disclosures for each of your SCB account(s), as well as your other agreements with SCB such as loan agreements and promissory notes, continue to apply notwithstanding anything to the contrary in this Agreement. By using Digital Banking, you accept all terms and conditions of this Agreement.
To access your account(s) in Digital Banking, you must have an existing Salem Co-operative Bank account and a Digital Banking Sign-on ID and Password. You must follow the Online Banking setup instructions by means of your personal computer with Internet connection to Salem Co-operative Bank’s website at salemcoop.com.
Consumers – For authorization of any transactions in your activated account(s), you must have a Taxpayer Identification Number (TIN). The TIN may be your Social Security Number (SSN).
Businesses – You must also be operating as a licensed business and have a Taxpayer Identification Number (TIN). If you are a Corporation, a Limited Liability Company or a Partnership, the TIN will be your Employer Identification Number (EIN). If you are a Sole Proprietorship or a DBA, the TIN will be your Social Security Number (SSN).
You will be notified when your Digital Banking access and account agreement has been set up. Following the Bank’s review and approval of your enrollment request, you will be given a temporary password and Security Code.
Public e-mail services are not considered secure by the Bank. As a convenience, and in order for you to direct questions about your account(s) to Salem Co-operative Bank’s Digital Banking Support, the Bank provides a free email service with a secure/encrypted connection. Our Mailbox is accessible after you sign on to the Bank’s Digital Banking system using your Sign-On ID and Password and should be used to communicate all financial information or questions concerning your account(s).
You cannot use our Digital Banking Mailbox to initiate transactions on your account(s). For banking transactions, please use the appropriate functions within Digital Banking or call Customer Service at (603) 893-3333.
Currently, there are no monthly or transaction fees for accessing your account(s) through Digital Banking. Please note that fees may be assessed by your Internet service provider. Please refer to the Consumer and Business Account Fee Schedules for more information regarding fees.
See Section V for a Description of Bill Payment fees.
SCB may, from time to time, introduce new online services. By using these services when they become available, you agree to be bound by the rules communicated to you concerning these services.
With Digital Banking, you can manage your personal and business accounts from your home or office on a personal computer, smartphone, or tablet. You can use Digital Banking to:
The following features are limited:
The first time you access your SCB account(s) through Digital Banking, you agree to be bound by all the terms and conditions of this Agreement and acknowledge your receipt and understanding.
You will be prompted to change this password the first time you sign on to Digital Banking. Thereafter, this password can be changed within Digital Banking using the options button. The Bank will act on instructions received under your password. For security purposes, it is recommended that you memorize your Digital Banking password and do not write it down. You are responsible for keeping your password, account numbers, and other account data confidential.
YOU UNDERSTAND AND AGREE THAT, SUBJECT TO APPLICABLE BANKING REGULATIONS, YOU ARE SOLELY RESPONSIBLE FOR ALL LOSS OR DAMAGE OF ANY KIND RESULTING FROM ACTS OR OMISSIONS WITH RESPECT TO YOUR ACCOUNT THROUGH DIGITAL BANKING.
Subject to applicable banking regulations, you are solely responsible for the security of your Sign-on ID and Password and should not share this information with another party. Any transaction made using your Sign-on ID and Password is conclusively presumed to have been authorized by you. We recommend you create a password consisting of a minimum of eight characters that utilize uppercase and lowercase alpha, numeric, and special characters. Your password should not be associated with any personal identification, such as social security numbers, address, date of birth, or names of children. We further recommend you change your password at least quarterly.
You are responsible for installing and maintaining appropriate virus protection on your computer or device. We are not responsible for any viruses, spyware, malware, worms, or related problems that may be associated with your computer or device. We are not responsible for any losses or relays in transmission or information that you provide to us or arises out of or is incurred in connection with the use of any Internet or other service provider providing your connection to the Internet or any browser software. You are responsible for all telephone, mobile remote access, and other charges incurred in connecting to the Bank’s Digital Banking service and for any charges by a service providing connection to the Internet.
Notwithstanding our efforts to ensure that the Digital Banking system is secure, you acknowledge that the Internet is inherently insecure and that all data transfers, including electronic mail, occur openly on the Internet and potentially can be monitored and read by others. Therefore, we cannot and do not warrant that all data transfers through Digital Banking or email transmitted to and from us will not be monitored or read by others. SCB cannot and will not guarantee that downloads from this site will not contain viruses or other destructive devices.
Notify us immediately if you believe another person has improperly obtained your Digital Banking password. Also notify us if someone has transferred or may transfer money from your account without your permission, or if you suspect any fraudulent activity on your account. Only reveal your account number to a legitimate entity for a purpose you authorize (such as your insurance company for automatic payments). To notify us, call our Customer Service at (603) 893-3333, or write Salem Co-operative Bank, PO Box 67, 3 South Broadway, Salem, NH 03079, or through our secure/encrypted Digital Banking Mailbox. Please refer to the Bank’s Electronic Funds Transfer Disclosure for more information on error corrections and unauthorized transactions.
To access and use any account that you have enrolled in Digital Banking, you must designate an authorized signer on the account as the Account Administrator. The Account Administrator is responsible for all activities involving your enrolled accounts. The Account Administrator may choose to authorize other staff members to access or manage such accounts as your agent. The Account Administrator alone will determine the administrative rights for individual staff members, including permission to perform any one or combination of the following activities: Transfer Funds, Stop Payment, Bill Payment, Manage Accounts, Manage Users, and Reports.
Whenever your Account Administrator leaves your employment or you otherwise revoke your Account Administrator’s authority to access Digital Banking, you must call us immediately and notify us in writing. You remain fully liable for all use of your Account Administrator’s Sign-On ID and the activities by your Account Administrator prior to Bank notification and we have had a reasonable opportunity to act upon your request. Whenever any other person leaves your employment or you otherwise revoke their authority to access Digital Banking, you must notify your Account Administrator immediately who is solely responsible for deactivating such person’s Sign-On ID and access. You remain fully liable for all transactions that you or any authorized user initiate.
You understand and agree that you are solely responsible for all loss and/or damage of any kind resulting from acts or omissions of your Account Administrator and any person to whom you or the Account Administrator give administrative or user rights with respect to your accounts through Digital Banking.
You may be asked to designate a payment account for selected services such as Bill Payment. You agree to pay promptly all fees and charges for services provided under this Agreement and authorize us to charge the account that you have designated as the payment account or any other account for the fees.
If you close the payment account, you must notify Salem Co-operative Bank and identify a new payment account for the selected services. Additionally, if you close all Salem Co-operative Bank accounts, you must notify Customer Service at (603) 893-3333 to cancel your Digital Banking Services.
The Bank reserves the right to cancel your Digital Banking at any time without prior notice. Your Digital Banking access may be canceled at any time without prior notice due to insufficient funds in any of your accounts. The Bank reserves the right to suspend or cancel your Digital Banking access should suspicious activity be detected. During investigation of fraud reported by you or detected by the Bank, we reserve the right to suspend your access during our investigation. After cancellation, in order to reinstate these services, you will need to call Customer Service at (603) 893-3333. If your Digital Banking suffers a breach, we will immediately lock down the account. Should your Digital Banking account be subject to repeated breaches, the Bank reserves the right to permanently cancel your access. We reserve the right, in sole discretion, to discontinue the provision of your Digital Banking access, or to terminate or change the terms and conditions of which we provide Digital Banking access. The Bank will provide you with notice of any such termination or changes as required by law.
If you do not access your Salem Co-operative Bank account(s) through Digital Banking for any (1) one year period, we reserve the right to cancel your service without notice. Please note that your bill payment information will be lost if either you or we cancel your Digital Banking account.
You agree to be responsible for any internet or telephone charges incurred by accessing your Salem Co-operative Bank account(s) through Digital Banking.
You may cancel your Digital Banking Service at any time by providing us with written notice. Written notice can be given to us in person at either of our branch locations, by postal mail at Salem Co-operative Bank, PO Box 67, 3 South Broadway, Salem, NH 03079, or by fax at (603) 952-2224.
Your access to SCB Digital Banking will be cancelled within 3 business days of our receiving your written instructions to cancel the service. You will remain responsible for all outstanding fees and charges incurred, if any, prior to the date of cancellation. Please note that your bill payment information will be lost if either you or we cancel your Digital Banking Agreement.
You agree that any notice or other type of communication we provide to you pursuant to the terms of this Agreement, and any future disclosures required by law, including electronic fund transfer disclosures, may be made electronically by sending the notice via email. You agree to notify us immediately of any changes to your email address.
The Bank may elect to display one or more hyperlinks on its Digital Banking website from time to time. A hyperlink is any highlighted words or phrases in a document that allow the user to click through to another section of the same document or to a website on the World Wide Web. A hyperlink may allow you to click through to a third-party website over which we have no control. The Bank specifically disclaims any responsibility for the content, products, and services provided at linked third party websites. The Bank is not liable for any failure of the products or services advertised on third party websites. You should be aware that third party websites may have privacy policies that differ from the Bank’s privacy policy; it is your responsibility to review privacy policies at the linked third-party websites to determine whether those policies are acceptable to you. The linked third-party websites may provide less security than the Bank’s website.
Transfers between your accounts at Salem Co-operative Bank:
Transfers to other customers at Salem Co-operative Bank
Transfers Outside Salem Co-operative Bank (External Transfers via ACH (Automated Clearing House).
Inbound transfers from owner verified accounts to Salem Co-operative Bank
Limits and Restrictions
Depending on the type of transfer, different limit amounts may apply on a per-customer and per-account basis. Current total transfer limits to other Salem Co-operative Bank customers or to accounts at other banks are subject to limits based on the amount in your account and other security rules in place. If a hold has been placed on deposits made to an account from which you wish to transfer funds, you can only transfer the portion of the funds that are available until the hold expires. These limits are designed in order to protect the security and integrity of the service and account.
To ensure the security of your accounts, transfers between your accounts, to another customer, or to accounts outside Salem Co-operative Bank may be reviewed, which could delay processing for up to one (1) business day or result in transfers not being processed.
If your account has insufficient funds to perform all electronic funds transfers (ATM withdrawals, pre-authorized transactions, Digital Banking transfers and bill payments, etc.) that you have requested for a given business day, then:
In addition, you will be charged the same overdraft charges that apply to your account per your Deposit Account Agreement and Fee Schedule.
Personal Funds Management (“PFM”) is an account information management service that allows you to consolidate information about eligible accounts in one place. PFM allows Digital Banking users to access, retrieve, and display eligible account information held at Salem Co-operative Bank as well as retrieve and view certain information for the Third Party Account(s) you authorize for inclusion in the Service. If you choose to manually add account information into PFM for accounts not available at other institutions or web sites or that are not automatically linked to the Service, you are solely responsible for the accuracy of such information.
When you use PFM to add, retrieve, and view certain eligible account information regarding Third Party Accounts, you accept and acknowledge the following:
All account information including, but not limited to, holdings and balances (collectively “account data”) displayed through PFM is for informational purposes only. You accept and acknowledge that the account data displayed through the Service is not intended for trading or transactional purposes. Your account statements are the official record of your holdings and balances. The account data displayed through the Service reflects the most recent refresh. The account data may not be accurate if a refresh was not successfully completed or the data obtained during the refresh from the Third Party Account is otherwise not accurate or current. You agree that we are not liable for any errors or delays in the account data displayed, or for any actions taken in reliance thereon.
Other Important Legal Matters.
DISCLAIMER OF WARRANTIES. YOU EXPRESSLY UNDERSTAND AND AGREE THAT:
YOUR USE OF THE SERVICE AND ALL INFORMATION, PRODUCTS AND OTHER CONTENT (INCLUDING THAT OF THIRD PARTIES) INCLUDED IN OR ACCESSIBLE FROM THE SERVICE IS AT YOUR RISK. THE SERVICE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. WE EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND AS TO THE SERVICE AND ALL INFORMATION, PRODUCTS AND OTHER CONTENT (INCLUDING THAT OF THIRD PARTIES) INCLUDED IN OR ACCESSIBLE FROM THE SERVICE, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT.
WE DO NOT MAKE ANY WARRANTY THAT (i) THE SERVICE WILL MEET YOUR REQUIREMENTS, (ii) THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, (iii) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICE WILL BE ACCURATE OR RELIABLE, (iv) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OBTAINED BY YOU THROUGH THE SERVICE WILL MEET YOUR EXPECTATIONS, (v) ANY COMMUNICATIONS, PERSONALIZATION SETTINGS OR USER DATA WILL BE STORED, MAINTAINED, DELIVERED OR OTHERWISE NOT DELETED, AND (vi) ERRORS IN THE TECHNOLOGY WILL BE CORRECTED.
ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE SERVICE IS DONE AT YOUR OWN DISCRETION AND RISK AND YOU ARE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY SUCH MATERIAL. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM US OR THROUGH OR FROM THE SERVICE WILL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS AND CONDITIONS.
Some jurisdictions do not allow the exclusion of certain warranties. Accordingly, some of the above limitations may not apply to you.
TO THE EXTENT THAT ANY PART OF THIS SECTION IS NOT CONSISTENT WITH ANY OTHER PART OF THESE TERMS, THEN THIS SECTION WILL CONTROL.
LIMITATION OF LIABILITY. YOU AGREE THAT NEITHER WE, NOR ANY OF OUR RESPECTIVE AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES, OR ACCOUNT PROVIDERS OR ANY OF THEIR AFFILIATES, WILL BE LIABLE FOR ANY HARMS, WHICH LAWYERS AND COURTS OFTEN CALL DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES, EVEN IF SALEM CO-OPERATIVE BANK HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, RESULTING FROM: (i) THE USE OR THE INABILITY TO USE THE SERVICE; (ii) THE COST OF GETTING SUBSTITUTE GOODS AND SERVICES RESULTING FROM ANY PRODUCTS, DATA, INFORMATION OR SERVICES PURCHASED OR OBTAINED OR MESSAGES RECEIVED OR TRANSACTIONS ENTERED INTO, THROUGH OR FROM THE SERVICE; (iii) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA; (iv) STATEMENTS OR CONDUCT OF ANYONE ON THE SERVICE; (v) THE USE, INABILITY TO USE, UNAUTHORIZED USE, PERFORMANCE OR NON-PERFORMANCE OF ANY THIRD PARTY ACCOUNT PROVIDER SITE, EVEN IF THE PROVIDER HAS BEEN ADVISED PREVIOUSLY OF THE POSSIBILITY OF SUCH DAMAGES; OR (vi) ANY OTHER MATTER RELATING TO THE SERVICE.
Some jurisdictions do not allow the limitation or exclusion of liability for incidental or consequential damages. Accordingly, some of the above limitations may not apply to you.
Indemnification. You agree to protect and fully compensate us and our respective affiliates, directors, officers, employees, agents and service providers from any and all third party claims, liability, damages, expenses and costs (including, but not limited to, reasonable attorneys’ fees) caused by or arising from your use of the Service, your violation of these Terms and Conditions, or your infringement or infringement by any other user of your account of any intellectual property or other right of anyone.
You can access your Salem Co-operative Bank accounts through Digital Banking seven days a week, 24 hours a day. However, at certain times, some or all of Digital Banking may not be available due to system maintenance or reasons beyond our control. You will be notified via the Bank’s website when this occurs for scheduled downtimes.
A transfer initiated through Digital Banking before 6:00 PM on a business day is posted to your account the same day. All transfers completed after 6:00 PM on a business day or on a Saturday, Sunday or banking holiday, will be posted on the next business day.
Our business days are Monday through Friday. Saturday, Sunday and Federal holidays are not included as a business day.
Obtaining Account Balance and Transaction History: Balances shown are available, unless service is offline for some reason. Even though Digital Banking is in real time, balances may differ from your records due to deposits in process, outstanding checks, or other withdrawals, payments or charges.
Salem Co-operative Bank offers Mobile Deposit as a simple way to deposit into certain Salem Co-operative Bank accounts using your mobile device camera. To use Mobile Deposit, you must be a Salem Co-operative Bank account holder and have agreed to the Digital Banking Access Agreement. You may transmit deposits to us electronically only from a mobile capture device located in the United States. Digital Banking users over the age of 18 can use Mobile Deposit. This service is available to users with an iPhone or Android and the Salem Co-operative Bank Mobile App or the Salem Coop Business Mobile App which can be found at either the Apple AppStore or Google Play.
Mobile Remote Deposit refers to your deposit of a Qualifying Item to the Account by taking pictures of the Qualifying Item and sending the pictures to us through our mobile banking app, as agreed in the Remote Deposit and Mobile Remote Deposit Requirements section below, rather than by providing us with the paper original.
Banking Day refers to a business day on which we are open to the public for substantially all of our banking functions.
Business Day refers to a calendar day other than Saturday, Sunday or a federal holiday.
You have applied for the Mobile Remote Deposit service and understand that you must be approved by us to use the Mobile Remote Deposit service before we will accept any Mobile Remote Deposit transactions. You agree that for each Mobile Remote Deposit you will indorse the paper original and write “For mobile remote deposit only,” along with our name by the indorsement, and then take a clear and accurate picture of both sides of the Qualifying Item and send the pictures to us through our mobile banking app, rather than by providing us with the paper original.
Once you have been approved by us, you can make Mobile Remote Deposits if, but only if, you satisfy all the applicable Mobile Remote Deposit Requirements, Software Requirements, Image Quality Requirements, and other requirements of this Agreement. If any of the applicable requirements for your Mobile Remote Deposit are not met for any deposit, we may reject the deposit. If we reject a deposit because you failed to comply with any of the applicable requirements of this Agreement, you agree that you will be liable for any losses, costs, fees, expenses, and damages related to the rejected deposit(s).
For Mobile Remote Deposits, you will use our mobile banking app. You will keep your mobile device updated with the latest software, including security patches. You also agree not to share your password to our mobile banking app with anyone who is not an owner of the Account. Accessing our mobile banking app with your mobile device may incur fees from your internet or cellular service provider. We are not responsible for any fees your internet or cellular service provider charges, nor are we responsible for any failures to connect to or transmit data to the mobile banking app due to lack of service by your internet or cellular service provider.
The images of Qualifying Items you send us will be sufficiently inclusive and high quality to permit us to satisfy all pertinent requirements of the following: the Check 21 Act; all related laws or regulations; all other state or federal laws and regulations; The American National Standards Institute; The Electronic Check Clearing House Organization; and all other clearing houses or associations.
The total number of Qualifying Items that can be transmitted to us under this Agreement is unlimited. Multiple checks per deposit can be processed through Mobile Deposit.
The deadline (Receipt Deadline) for our receipt of Mobile Remote Deposits is 3:45 PM on a Banking Day. Any Mobile Remote Deposits not received on a Banking Day or not received in their entirety by the Receipt Deadline on a Banking Day will be considered to have been received on the next Banking Day.
The deadline (Acceptance or Rejection Deadline) for our sending you either acceptances for deposit or rejections with respect to Qualifying Items included in your Mobile Remote Deposits is within two business days after we receive the Mobile Remote Deposits. We will send you acceptances for deposit or rejections via our mobile banking app, and they will be effective when sent whether or not they are received by you. Such acceptances for deposit or rejections will reasonably identify each of the Qualifying Items accepted and each of the Qualifying Items rejected.
If we do not send you either an acceptance for deposit or a rejection with respect to a Qualifying Item included in a received Mobile Remote Deposit by the Acceptance or Rejection Deadline, the Qualifying Item will automatically be (accepted for deposit/rejected).
You will retain, preserve, and keep secure the paper original of each Qualifying Item included in a Mobile Remote Deposit until it is accepted by us. You will destroy (e.g. shred) the paper original immediately after it is accepted by us. You will destroy the electronic image(s) on your mobile or other devices of each Qualifying Item immediately after it is sent to us. We have the right to inspect the paper original of a Qualifying Item at any time before accepting the deposit. If we choose to inspect the paper original of a Qualifying Item, you will have 2 days to present the paper original of the Qualifying Item to us at one of our branch locations or to mail the paper original of the Qualifying Item to us at 3 South Broadway, Salem, NH, 03079.
There are no fees associated with Mobile Deposit. However, the Bank retains the right to charge for this service in the future upon 30 days prior notice to you. Internet data usage rates may apply from your Internet service provider or mobile carrier. Check with your mobile carrier for rates.
Internet Addresses and Other Information. You and we will provide each other with email addresses, phone numbers, and other information as needed for purposes of this Agreement and will update such information as needed.
Acceptance Required. We will credit your Account for a Qualifying Item included in a Mobile Remote Deposit if, but only if, we have received it and it has been accepted for deposit. We can reject an item included in a Mobile Remote Deposit for any reason or for no reason at all.
Provisional Credit Only. Any credit to your Account of a Qualifying Item included in a Mobile Remote Deposit (including Qualifying Items drawn “on us”) is provisional only until collection is final. Until final settlement, we will act only as your agent, regardless of the form of indorsement or lack of indorsement on a Qualifying Item, even if we have provisionally credited your Account. We can reverse any provisional credit to your Account of a Qualifying Item included in a Mobile Remote Deposit that is lost, stolen, or returned. You will indemnify us and hold us harmless from any loss we may incur as a result of our lawfully reversing a provisional credit to your Account.
Failures or Alterations in Transmission. We will not be liable for any failures or alterations in the transmission of Mobile Remote Deposits to us.
Presentment/Collection. Presentment and collection of Qualifying Items included in Mobile Remote Deposits will be by any means and through any clearing agents we deem appropriate, and you consent to any applicable clearing house rules.
Funds Availability. Funds from Qualifying Items included in Mobile Remote Deposits will be available to you, at such times after their acceptance for deposit under this Agreement, according to our policies as reflected in our then current funds availability disclosure. Even after funds are available to you and have been withdrawn, you will still be responsible for returned items or any other problems with the Mobile Remote Deposit.
Warranties. Unless prohibited by law, by making Mobile Remote Deposits you make the following warranties to us and agree to indemnify us and hold us harmless from any breach of such warranties, including payment of our reasonable attorneys’ fees and litigation expenses:
Returned Items. If Qualifying Items included in your Mobile Remote Deposits are returned, we will provide you with images or substitute checks of the returned items, rather than the paper originals.
Statements. You will comply with the Statements section of the Terms and Conditions of your Account.
Information and Access. You will promptly provide us with any information, including financial information, we request that is pertinent in any way to your Mobile Remote Deposits or this Agreement.
Irreconcilable Conflicts. This Agreement supersedes your account agreement to the extent of any irreconcilable conflicts.
Circumstances Beyond Our Control. We will not be responsible for any failure to act or delay in acting pursuant to this Agreement if the failure or delay is the result of circumstances beyond our control including, but not limited to, legal constraint, interruption of transmission or communication facilities, equipment failure, or war emergency conditions.
Standard of Care. Unless otherwise required by law, our standard of care in connection with this Agreement is limited to ordinary care.
Indemnification. You agree to indemnify us and any other recipient for any loss incurred by us or any other recipient if the loss resulted from the receipt of a Qualified Item by Mobile Remote Deposit.
Limitation on Damages. Unless otherwise required by law, we will not under any circumstances be liable for attorneys’ fees; litigation expenses; or consequential, special, incidental, indirect, or punitive damages.
Duration and Termination. This Agreement will continue until it is terminated. We can terminate it immediately without notice if you are in default or if we suspect that you are engaged in illegal activity. Either party can terminate this Agreement without cause by giving 30 days advance written notice of termination.
Changes. We can change the provisions of this Agreement, other than the above stated right to terminate without cause, by giving you 30 days advance written notice of the changes.
Waiver. We can waive rights under, and violations of, this Agreement without affecting other rights under, or other violations of, this Agreement.
Assignment. You are not entitled to assign this Agreement or your rights and obligations under this Agreement without our consent.
Benefit. This Agreement is for your benefit and our benefit only, and no other individuals or entities have rights under this Agreement.
Invalidity. The invalidity or illegality of any provision of this Agreement will not affect the remainder of this Agreement.
Governing Law. This Agreement will be governed by the laws of the state or jurisdiction where the Account is located including the Uniform Commercial Code as adopted by that state or jurisdiction and as varied by this agreement.
Digital Banking Bill Payment allows you to schedule the payment of your current, future, and recurring bills from any of your checking accounts. There is no limit to the number of payments that may be authorized. You may pay any United States merchant or individual through the use of the Bank’s Bill Payment Service. Refer to the Salem Co-operative Bank website for further details.
Salem Co-operative Bank’s Bill Payment Service is provided through a Bill Payment Service Provider, which is not party to this Agreement. The Bill Payment Service Provider operates and maintains an Internet server application, which is accessed through the Bank’s Digital Banking Service and offers bill presentment and bill payment features and functionality. The Bill Payment Service Provider hosts and provides data security for the Salem Co-operative Bank Digital Banking Bill Payment Service.
You are solely responsible for any bill payment request you make, even if a bill payment may contain an error or is a duplicate of another bill payment. Payments to billers outside the United States or its territories are prohibited through this Service. In addition, payments that violate any law, statute, ordinance or regulation, and any payments related to illegal gambling, illegal gaming, and/or any other illegal activity are prohibited through this Service. Bill payment payees are screened against government lists as required.
Online Bill Payment is FREE. This covers unlimited bill payments to anyone you wish to pay in the United States. For requests to expedite payments, applicable fees will apply.
You agree to pay any special charges in effect as announced by the Bank from time to time. These charges are in addition to the fees and service charges specified in your applicable checking, savings, and overdraft protection account agreements (for example, uncollected or overdraft charges on your checking account). Please see our Business and Consumer Fee Schedule for the list of our current fees.
| Business Hours | Drive-Up | Lobby |
|---|---|---|
Business Hours Mon., Tues., Wed. | Drive-Up 8:00-5:00 | Lobby 8:30-5:00 |
Business Hours Thursday | Drive-Up 8:00-6:00 | Lobby 8:30-6:00 |
Business Hours Friday | Drive-Up 8:00-6:00 | Lobby 8:30-5:00 |
Business Hours Saturday | Drive-Up 8:00-12:00 | Lobby 8:30-12:00 |
Excluding Federal Holidays
Phone: (603) 893-3333 or (978) 682-1010 or toll free 888-546-5827
MORE DETAILED INFORMATION IS AVAILABLE ON REQUEST