Bill Pay FAQs

NEW BILL PAY PRODUCT

Frequency Asked Questions (FAQS)

Frequently Asked Questions
When will I be able to access bill pay?	24 hours per day, 7 days per week
What methods of Bill Pay support are available?	Telephone , Email, and Live Chat
What number do I call for Bill Pay Support?	1-877-260-6015
What are Bill Pay support hours of operation?	Telephone 7:30 AM-2:00 AM ET Monday-Friday    Live Chat 7:30 AM-2:00 AM ET Monday-Friday
Will more payments be made electronically?	Yes, with the new bill pay, on average about 75% of all payment will be sent out electronically
When will my payments be processed?	Your payments will be processed on the 'PROCESS' date that you enter