| Contact Customer Support |
Allows you to Contact Customer Support at
1-877-260-6015 or through Live Chat from 7:30 am through 2:00am.
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| Account-to-Account Transfers (A2A) |
Allows you to make inbound and outbound transfers of funds to and from any U.S. financial institution. |
| Person-to-Person Payments (P2P) |
Allows you to send money to anyone with an e-mail address and a U.S. Bank account. |
| Reminders & Email Options |
Allows the ability for you to set reminders to pay bills and receive email notifications regarding bill pay activity. |
| eBills |
Allows the ability to receive electronic versions of your monthly bills sent directly to your Online Banking Bill Pay accounts. |
| GiftPay-e (additional charge) |
Allows you to send a personalized gift check with your own message for Birthdays, Baby, Wedding, Holidays for a charge of $2.99. |
| Charitable Contributions (additional charge) |
Allows you to send an e-mail notification of a donation, send donation to charity in recognition of someone, or receive charity acknowledgement of donation for a charge of $1.99. |
| Expedited Payments (additional charge) |
When circumstances arise, this feature allows you to send a bill payment through next day delivery for a fee of $14.95 or second day for a fee of $9.95. |
| Security Key |
A security enhancement that is a word you choose that will always pop up in left hand corner of Bill Pay screen to let you know you are on
Salem Co-operative Bank's bill pay site. |
| Security Questions |
As you know, your bill payment service is highly secure. The Bill Pay system will ask you to answer a challenge phrase prior to highly sensitive transactions such as changing one of your payees. One of four questions that you choose will pop up when you change any of your bill pay information to verify that it is you making the changes. |
| Recurring Payments |
When you set up a recurring payment, you will now have the ability to choose "Pay Before" or Pay After". Choose when the payment date is on a Saturday or Sunday whether you want the payment to go on the Friday before or the Monday after. |
